Survey Provides Insights Into Travelers’ Needs

images

While everyone knows that there’s no such thing as a “free lunch,” travelers do like to look for a free breakfast and will often select a hotel that offers one.

That’s just one finding from a recent survey-conducted by Harris Interactive and commissioned by Best Western International. The survey findings offer some insight into what travelers of all ages look for when booking a hotel and what customer service means to them.

Here are some key highlights:

The top three considerations travelers indicated when choosing a hotel were price (78 percent), convenient location (64 percent) and free breakfast (49 percent).

Interestingly, travelers 55+ are more likely to choose a hotel based on convenience of location (70 percent) than younger travelers between the ages of 18 and 34 (56 percent), who don’t feel location is as important when booking a hotel.

On the other hand, younger travelers between the ages of 18 and 44 tend to book hotels that offer fitness centers and pools (45 percent).

Travelers of all ages agree that room service or a restaurant on-site is important when choosing a hotel (18-34: 31 percent and 55+: 31 percent).

Regarding customer service provided by hotels, U.S. adults who stay in hotels say that free parking (75 percent), the concept of feeling “at home” when they’re a guest (67 percent) and having a strong knowledge about the local area-and thus being able to share valuable tips and highlights (63 percent)-score highest when it comes to excelling at “customer care.”

Other top responses include offering free essential toiletries (beyond shampoo and soap) when they’re forgotten (63 percent), providing a free airport shuttle (54 percent), providing a free local newspaper or USA Today (51 percent), offering free products in the room (such as coffee, mouthwash or lotion) (35 percent) and providing a free bottle of water in the room at check-in (35 percent).

“For more than 60 years, Best Western has provided travelers with convenient locations and a range of amenities including breakfast and free high-speed Internet,” said Best Western’s Ric Leutwyler. “Guests who see the Best Western sign know that they can expect the same high level of customer care, comfort, service and value anywhere they go around the world.”

Related Posts

This entry was posted in Tour & Travelling. Bookmark: permalink.

Recomended Sites



Sea Vu Play is Seminyak's leading sports bar. We have a full schedule of sporting fixtures which are streamed live on large screen TVs throughout the venue. Watch all of the big matches in a fun and family friendly environment. Sea Vu Play Bali is staffed by a crew with a philosophy of fun and their aim is to share that outlook on life with you during your visit. Call by on any day of the week and you can be sure that good times will be rolling.

Patagonia Xpress is Bali’s newest, largest, and most luxurious fast boat transporting passengers from Bali to Gili Islands, Lombok. The Patagonia Xpress is the reliable, fast and comfortable way of reaching Indonesia’s famed Gili Islands.Visit https://www.patagonia-xpress.com/ You may check the scheduling and pricing page for our current departure times, and join us for your Gili transfers. Book online and travel in style and comfort on the Patagonia Xpress – the best Gili fast boat there is.

Bali Villas and More has searched the island and hand selected only the best villas. We have villas in all of Bali’s popular holiday locations, to suit every budget. We’ll save you hours of time and make booking your villa hassle free. Bali Villas and More got a range of villas and hotels for every budget across the island. Your dream holiday in tropical paradise is just a click away. Whatever your requirements, you can rest assured that Bali Villas and More will find you the perfect villa.

Hu’u Villas offer you the very best Bali villas Seminyak. Located in downtown Petitenget, stay in the heart of the action within easy walking to distance to an unbeatable range of high end restaurants, bars, shopping, nightlife and the beach. Our villa in Bali Seminyak allows you to indulge in the benefits of 5-star service, whilst still luxuriating in the many plus points of staying in a private villa – your own private pool and sun deck, and extra space for relaxation and socialising.

The Amo Spa formula has borne a solid reputation for consistent and long lasting quality treatments at a price point that affords you to come back for more. Committed to helping you look your best whilst you’re on the island, we invite you to the best bali massage seminyak . Establishing itself as a premier venue for quality, the Amo menu was expanded incrementally over seasons in order to maintain exacting standards across all treatments to become the leading spa Seminyak. Indulge at the best day spa in Bali.

Recent Posts

Best Links

Copyright © 2018 Emicia Travelling